Privacy Notice

Last updated: 28 August 2026

Xcellence Exim, based in Kota, Rajasthan, India, is responsible for information collected through this website. Questions about this notice or your information can be sent to [email protected].

Information we collect

When you request a quotation, we collect the details you enter, which may include your name, company, email address, phone or WhatsApp number, destination country and port, product requirements, quantity, packing preference, Incoterms and message. We also receive the page address from which the enquiry was submitted.

How we use enquiry information

We use this information to review your requirements, prepare and follow up on quotations, answer questions, coordinate samples or orders, prevent misuse of the form, and retain appropriate business correspondence. We do not sell personal information or add quotation contacts to unrelated marketing lists.

Service providers and international processing

The quotation form is delivered through Google Apps Script and Google Workspace. If you choose a machine translation, GTranslate and Google Translate process the page needed to provide that translation. If you accept optional analytics cookies, Google Analytics processes usage information such as pages viewed, approximate location, device and referral data. These providers may process information outside your country under their own privacy and security terms.

Analytics and cookies

Google Analytics is disabled until you select “Accept analytics.” If you decline, the website remains fully usable. Your choice is stored in your browser. The language tool may set its own cookie after you request a translation so it can preserve your chosen language.

Retention and security

We retain quotation and trade correspondence only for as long as reasonably needed for the enquiry, a resulting commercial relationship, legal obligations, dispute prevention and record keeping. We use reasonable administrative and technical measures, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may ask us to provide, correct or delete personal information associated with an enquiry, subject to legal and business-record obligations. You may also change analytics consent by clearing this site's browser storage and reloading the page.

External communications

Phone, email, WhatsApp and social-media links take you to services operated by other companies. Information you send through those services is also governed by their policies.

Changes to this notice

We may update this notice when our website, providers or legal obligations change. The current version and its update date will remain available on this page.